Frequently Asked Questions
Everything you need to know about shopping with Select Living Group.
What is the typical shipping timeline for furniture items?
Most in-stock furniture items are processed within 3-5 business days. Delivery typically takes 1-2 weeks depending on your location and the size of the item. You will receive a tracking number as soon as your order leaves our warehouse.
Do you offer White Glove Delivery services?
Yes, White Glove Delivery is available for most large furniture pieces. This service includes room-of-choice placement, professional assembly, and removal of all packaging materials for a seamless setup experience.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items in their original condition and packaging. Please note that custom-made or made-to-order furniture pieces are final sale and cannot be returned.
How can I request fabric or material swatches?
To ensure the perfect match for your home, you can order up to five complimentary swatches through our 'Request a Swatch' page or by contacting our customer concierge team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger home investments.
Are your products covered by a warranty?
All Select Living Group furniture comes with a one-year limited warranty covering manufacturing defects. Some premium collections may include extended manufacturer warranties ranging from 5 to 10 years.